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REFERENCIA SALARIAL Descubre cuánto gana un Representante de Atención al Cliente VER MÁS

Service Operations Assistant (Customer Service mobile industry)

HUAWEI TECHNOLOGIES

Publicado:

Publicado hace 8 días

Salario

No especificado

Tipo de puesto:

 

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. We are committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Our products and solutions have been deployed in over 140 countries, serving more than one third of the world's population.

  

Join Huawei to have a brilliant future!

 

  

Huawei is looking for a Service Operations Assistant (Customer Service mobile industry)

 

 

Main Responsibilities:

 

Manage and organize department regular meeting and SOA meeting

 

Analysis operation data about service business (Performance or KPI related to customer satisfaction)

 

Monitor department KPI progress statues

 

NSS data analysis and reporting

 

Monitor customer satisfaction improve action implement

 

Department other related issue follow up and monitor which assign by department director

 

 

 

Main Requirements:

 

 

 

       Basic computer skills or knowledge

 

       Microsoft software skill (including Excel, word, PowerPoint) 

 

       Data analysis skill and experience

 

       Communications Skills & Negotiation skills

 

       Documentation Control

 

       Conference or event arrangement skills

 

  • Advanced level of English, written and oral.

  • Bachelor degree in Computing Science, Telecommunications, or related.

 

El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Bumeran sea responsable por ello.
La empresa dio por finalizado este aviso.
¡Te has postulado con éxito!