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Representante Bilingüe de Atención al Cliente – Crédito y Cobranza HORARIO FIJO (GDL)

AT&T

Lugar de Trabajo:

Publicado:

Publicado hace 11 días

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No especificado

Tipo de puesto:

Join us for our hiring event on November 9, 2019!

Location: Periferico Sur, Manuel Gomez Morin 8316. Col. Paisajes del Tesoro, Tlaquepaque In Front of ITESO

 

Granting the highest quality of service is just the beginning. As a Bilingual Credit and Collection Representative, you will be part of a team of professionals dedicated to keeping our clients connected. Join our team and discover how far your professional career will take you with AT&T. 


Roles and Responsibilities: 
• Ability to deal with a variety of clients.
• Ability to explain and support different charges on invoices.
• Ability to create a sense of urgency in our clients to help them update their accounts.
• Ability to perform multiple tasks at the same time; Using a computer while using a telephone headset, evaluate and offer different payment options for our customers, take notes and create a relationship with customers at the same time.
• Build relationships and retain the customer.
• Solve the client's problem while on the phone until its completion.
• Listen and answer by phone, while receiving back-to-back calls throughout the entire work shift.
• Need to be creative and innovative.
• You don't work on Sunday

Key Competencies and Skills: 
1. Positive service orientation
2. Effective communication and responsiveness
3. Negotiate and overcome objections
4. Knowledge of computers and technology
5. Follow policies and procedures
6. Problem solving and learning guidance



Additional Information: 
What do we offer you? To start, a competitive pay. Our monthly compensation package is MXN $: 19,452

Base Salary: MXN $ 15,000 (48 hours per week)
• Pantry vouchers: MXN $ 2,474.08
• Restaurant vouchers: MXN $ 1,979.32




What do you expect to take our service and your career to the next level?

Apply today at  http://work.att.jobs/pb8

 

For more information, contact whatsapp at 5569700070

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AT&T
Industria
Telecomunicaciones
Descripción
AT&T está forjando camino hacia el futuro, tanto para clientes, negocios y la industria en general. Estamos desarrollando nuevas tecnologías, facilitando la conectividad mundial. Hemos construido una gran compañía de comunicaciones y un excelente lugar para trabajar y desarrollarte. att.jobs/toreo
Ubicación
Guadalajara, Jalisco