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Lugar de Trabajo:
Publicado:
Publicado hace 35 días
Salario
No especificado
Tipo de puesto:

Responsible for receiving and processing inbound services for dedicated clients in accordance with policies, procedures, quality standards, and federal laws and regulations.

 

Responsabilities: 

• Receive and process incoming phone calls, which includes providing general information.

• Strive to enhance the department’s relationship with customers, ensuring the highest quality, responsive service possible is provided.

• Ensure that calls are processed in strict adherence to established policies, procedures, and quality standards, as well as any federal laws and regulations.

• Successfully complete initial classroom and on-the-job training, as well as any new product or ongoing training.

 

Requirements:

• High school diploma or GED required.

 • 18 years old at the time of hiring.

 • English proficiency. 

 • Be able to direct the call in a professional manner using the adequate Word choice. The employee must be able to have a professional conversation with the member. 

 • Average computer skills required.

 • Firefox knowledge required.

 • Minimum of 21 wpm of typing skills.

 • Previous experience in call center might be required.

El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Bumeran sea responsable por ello.
Salario bruto pretendido
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