Jefe de Operaciones (Tech) - Cdmx



Publicado hace 107 días


Desde $50,000 bruto por mes

Tipo de puesto:

The Head of Tech Operations will be in charge of safeguarding the day-to-day operation of the core platform in the company. 



- Manage resources for an efficient use towards meeting core operation requirements (people, budget, tools).

- Establish and follow up on SLAs for prompt attention to internal units requirements.

- Plan and execute strategies for improving performance, quality and security.

- Design standard processes and documentation for a safe operation.

- Lead to foster a goal-oriented, team-playing culture; make the right hires for a winning team.

- Oversee the quality and data security requirements are met for each process and project.

- Report on operation status within the team and among other stakeholders.

- Understand the business requirements for an efficient operation.

- Research and learn best practices and methodologies.

- Collaborate & communicate constantly with the IT development team, allowing to achieve development goals.

- Deal with partners and suppliers for successful business relationships.

- Review and improve project definition and development processes (in collaboration with IT development unit).

- Develop and execute training plans for the team.

- Provide both periodic and spontaneous feedback to their unit.



- Bachelor degree in engineering.

- Desirable: Master’s degree, certified training in agile and PM methodologies.

- 5+ years in leading / management position in a software development team (at least 25+ people).

- Desirable: knowledgeable in fintech, entrepreneurship, startups, payments.

- Team - oriented leadership: must be able to influence and motivate his/her team, unify direction, be approachable, & ultimately be accountable for the unit’s results.

- Communication skills: must excel at being assertive and providing clear instructions to ensure proper execution; must be able to properly communicate strategies and goals.

- Interpersonal skills: must feel comfortable working under pressure and working in different projects at the same time; must have strong problem-solving and decision-making abilities.

- Negotiation skills: must be able to deal with different units, as well as suppliers, partners and team members and set the common ground in order to achieve established goals.

- Structure skills: must be able to design and follow processes, be organized and able to report.

- Business and analytical skills: must be proficient in the interpretation of data for business decision making.

- Language skills: Spanish proficiency, English proficiency (TOEFL IBT, IELTS certificates).

El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Bumeran sea responsable por ello.
La empresa dio por finalizado este aviso.
¡Te has postulado con éxito!