REFERENCIA SALARIAL Descubre cuánto gana un Representante de Atención al Cliente VER MÁS

Ejecutivo de Atención a Clientes Bilingüe

Confidencial

Lugar de Trabajo:

Publicado:

Publicado hace 165 días

Salario

No especificado

Tipo de puesto:

Arsem is a leading consultancy in the human resources market and was created to meet the needs of talent to achieve its business objectives. We look beyond the programs of labor practices to become a strategic partner, proving with proven experience the capacity of the operations from one end to the other, the whole cycle of human talent management or only a part of it. We have a specialized structure and the experience required for each type of project, a robust technology platform and a portfolio of innovative services adapted to the changing needs of the market.

 

The key purpose of the Customer Service Specialist role is to conduct inbound telephonic contact with current customers calling regarding the hired service. The goal is to solve the client's inquiry or complaint through knowledge, identifying and addressing their needs/concerns.

What you´ll be doing:

  • Provide active listening to customer concerns, complaints and needs.
  • Engage customers in an enthusiastic and persuasive conversation.
  • Identify and solve the customer's needs.
  • Daily scanning, filing and organizing of customer account files.
  • Meet the performance goals required by the company.
  • Comunicating with English native speakers over-the-phone.

 

Knowledge, Skills, Abilities and Requirements You’ll Need to Succeed:

  • Strong Customer Service Skills
  • Able to Type at least 21 Words in 1 Minute using a Computer Keyboard
  • Able to Work on a Full-time Basis
  • Being 18 years old and above

 

What We Offer:

-Income up to $11,280 per Month which Includes:

  • Base Salary $9,000
  • Training Fully Paid 100%
  • Law Benefits (IMSS, Afore, Infonavit, Paid Vacations)
  • Fixed Schedules
  • Food Subsidy $480
  • Pantry Vouchers $1,080
  • Savings Fund $720
  • Two Days Off
  • Health & Life Insurance

-Additionally:

  • Performance Bonus up to: $4,000
  • Hiring Bonus up to: $15,000
  • Company Transportation at Night
El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Bumeran sea responsable por ello.
La empresa dio por finalizado este aviso.
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