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Technical Support Rep for International company

Hire Point

Publicado 19 de octubre de 2011
País / Ciudad Mexico, Distrito Federal, DF
Área Telecomunicaciones
Tipo de puesto Full-time
Sexo Indistinto
Vacantes 20
Salario $7500 Bruto por Mes 

Technical Support Associate

 

TeleTech México City offers you the coolest job

As a Technical Support Associate, you will be assisting customers with technical issues (they may need information or require services), guaranteeing their complete satisfaction by bringing them practical solutions.

 

You only need a customer care approach to complement your technical abilities and you will get a complete paid training to strengthen your skills.

 

Exclusive benefit package to find the perfect balance between your job and your life

  • Basic salary plus Excellent benefit package
  • Compensation monthly bonus based on performance
  • Exclusive discounts in numerous stores and universities
  • Growth opportunities that will allow you to develop your full potential
  • Casual dress code
  • Career advancement possibilities as a Team Leader, Quality Specialist, and Administrative positions.

 

What the job is about:

  • Interacting with people and recognizing their issues
  • Resolving problems to ensure a positive customer experience
  • Working in a relaxed environment
  • Being oriented to a purpose/objective
  • Gaining experience and pursuing a career

 

We highly value candidates with…

  • Excellent communication skills in English
  • High School Diploma (Preparatoria) or equivalent (GED)
  • 2 years of College at least and some technical proven background either in school or at any job or hobby
  • Ability to apply advanced knowledge of computer hardware, software, and operating systems (Windows and Macintosh), networks and servers
  • Advanced ability to configure and troubleshoot Internet applications (browsers, email, etc.)
  • Demonstrated ability with hardware installation and networking
  • Ability to configure and troubleshoot Internet security software (firewall, anti-virus, etc.)

 

Working for TeleTech means Opportunity …

This is your opportunity to do more, learn more, and be more. Most importantly, you will have the opportunity to start a career in one of the largest and fastest growing companies in Customer Management around the world.

 

The Next Step …

It’s simple! Just apply now on www.HirePoint.com or call us at 01-800-0832-111. We look forward to learning more about you.

 

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Hire Point

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Lugar de trabajo

DF, Mexico