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Application Management Analyst

Dell Computer

Publicado	03 de julio de 2009
País / Ciudad	Mexico, Distrito Federal
Área	Tecnologia / Sistemas
Tipo de puesto	Full-time
Sexo	Indistinto
Vacantes	1
Salario	No especificado

• Helpdesk Medium specialist to manage incident escalations
• Provide Managed Client support fro ICS services (active Directory, Exchange, VMware) at Dell customer site
• Responsible to accomplish SLA's, maintaining collaborative environment up and running 7x24x365

Qualifications

• Bachelor degree in IT related topics (preferably)
• 1 to 3 years of experience in related functions
• Experience in Active Directory, MS Exchange and VMWare technologies (1-3 Years of Experience)
• Capacity to identify issues that are out of his level of competence to escalate the issues to the Senior Specialist.
• Ability to manage customer relations
• Availability to switch shifts (need to cover 7x24x365)
• Technical English required 

To apply, please go to: http://www1.la.dell.com/content/topics/global.aspx/corp/careers/jobsearch/default?c=mx&l=es&s=corp#top&scr=JB11563

Información sobre la empresa