ML Customer Service Representative TeleTech México 19 dic

Customer Service Representative

TeleTech is a leader in customer service and technical support for companies around the world.  Our family includes more than 50,000 people in 18 countries, who help handle more than two million customer interactions each day.  

The Opportunity

We have an amazing opportunity for you to provide best in class customer service and support. You will be on the front lines, and will be responsible for resolving customer enquiries, such as technical and billing questions.  While you will be extensively trained you will not simply be repeating canned responses.  Quite the contrary!  You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best.  Your benchmarks for success will be your ability to solve the customers' issue in the first call, and your success in building customer satisfaction and loyalty while keeping them informed of new products and services.

The Qualifications
 
While ultimately it will be your positive attitude and energy that will make you succeed, there are a few things that you need to have to get started:

•·         High School Diploma or the equivalent

•·         At least six months of customer service experience preferred

•·         Competency using  PC

•·         Excellent communication and verbal skills

•·         Ability to multi-task, in a fast paced and vibrant work environment

•·         Flexibility to work in a 24/7 environment will make you especially attractive to us.

The Rewards
 
We offer a highly competitive salary and a comprehensive benefits package, including:

•·         Best salary in the Market ($42 per hour)

•·         Paid training

•·         Law benefits (Social Security, Vacations, Christmas Bonus)  

•·         Performance  bonus

•·         Tenure Bonus (After 1 year)

•·         Casual Dress Code

Working for TeleTech can be summed up in one world. Opportunity.  When you join our family you have the opportunity to do more, learn more and be more, than you ever thought possible.  You will be part of one of the largest and fastest growing business processes outsourcing companies in the world.  You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to grow, because we will provide you with the training, support and environment to succeed. 

Sound Exciting?  Let's get started!

Apply now and tell your friends to apply too.  For more information on the world of opportunity that awaits you at TeleTech visit our recruitment website at www.hirepoint.com, call us at the 01-800-0832111 or send us an email to marilina.landaburu@teletech.com