HELP DESK 1st level SOFTTEK 17 dic

Ability to work under pressure

Ability to track issues and resolve, (close tickets and inform customers about
resolution)

Basic computer ;s knowledge (unless the customer requires an specific
knowledge like exchange, citrix or some specific application)

intermediate to Very good English level,

Basic computer management (outlook, office, sametime)

Ability to work with customers and attend requirements (several tickets can come
at once)

SEND RESUME ENGLISH & SPANISH WORD FORMAT

 rosa.iniguez@softtek.com