Collections Specialist GE International 18 oct

País/Ciudad:
México, Distrito Federal, Distrito Federal
Área:
Contabilidad
Tipo de puesto:
Tiempo Completo
Sexo:
Indistinto
Vacantes:
1
Salario:
No Especificado
Descripción del aviso de empleo:
Responsibilities

As a Collections Specialist operating as follows:



* Managing own portfolio of ~250 customer accounts and day to day management of them, including collection activities by telephone, warning letters, gather information and appropriate follow up.

* Active follow-up on delinquency status through different systems: VAX, Oracle A/R, PMS, Eagle Pro.

* Proactively contribute to department performance and productivity.

Identifying sensitive cases and referring to Collector Manager or Team Leaders for decision.

* Maintain up to date, accurate and relevant information cases on computer system ensuring compliance with Collections Policy and Procedures and any relevant regulations.

* Working along with operational and customer service areas (Billing, Booking, Cash Application, Maintenance, Asset Management)

* Deal with delinquency customers and administrative situations i.e. Outstanding amounts, payment terms, tracing missing payments, back up information research.

* Log other data as required, e.g. Accounts conciliation, special DLQ reports.

* Participation on Delinquency meetings and others to make arrangements to recover delinquency amounts who have fallen behind on payments and advising them of the next stage of process.

* Identify & take forward improvement ideas for processes.



Qualifications

You must have a university degree/College diploma or a combination of education. You should have minimum 3 years experience in a similar position.

As a team member, you should have excellent interpersonal skills with great results, oriented person and with a customer-first attitude.

You must be proactive, self-starter with strong organizational and analytical skills. You should have demonstrated in your work assignments that you can successfully manage multiple tasks and priorities, as well as cultivate long-term relationships at all levels of customer organization. You must have demonstrated success in reducing past due receivables and improving other receivables metrics along with knowledge of accounts receivables techniques.



* Excellent communication skills including telephone manner.

* Good IT & keyboard skills i.e. PMS, VAX, Oracle, Eagle Pro, BO's

* Good Time Management Skills

* Experience of working under pressure in a high volume intensive collection environment.

* Ability to learn & update knowledge.


Desired

Fully Bilingual

General

GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
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Empresa:
GE International
Industria:
Financiera
Descripción de la empresa:
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