Consulting Practice Associate Towers Perrin 21 ago

Towers Perrin is a global professional services firm that helps organizations around the world optimize performance through effective people, risk and financial management.  The firm provides innovative solutions to client issues in the areas of human resource strategy, design and management; actuarial and management consulting to the financial services industry; and reinsurance intermediary services.

Towers Perrin's ISR (International Survey Research) business, designs and implements employee, management, and customer surveys to produce insight that helps senior leaders to enhance their human assets. With ISR's assistance, organizations can manage, perform, and compete more effectively.

 Responsibilities:

The Associate role is Towers Perrin-ISR's entry level consulting position.  It will provide the candidate with broad exposure to the process of delivering client projects - a foundation upon which to grow. Associates support projects by ensuring project processes are consistent, timely and of the highest quality.

 As a Practice Group Associate, you will:

• Act as liaison with suppliers, internal support staff, and the client to ensure data is transmitted accurately, deadlines are clear, meetings are scheduled, and communication is consistent


• Assist with design, production, and presentation of materials for clients.  This may include presentation formatting, graphic design support, proofreading client work, scheduling meetings, answering client inquiries, etc.


• For survey projects:
  
  
  
  • produce surveys;
  
  
  • track survey response rates for clients;
  
  
  • manage the survey question hotline and/or email box
  
  
  • verify the accuracy of raw data and raise concerns or questions as appropriate;
  
  
  • ensure accuracy of survey data;
  
  
  • draft client interview structure & arrange interviews;
  
  
  • learn how to read survey report data and understand the final results delivered to clients;
  
  
  • respond promptly to client requests for assistance or additional information.For projects involving multiple languages, manage translation process and ensure quality check process is followed
  
  
  
  


• Manage printing and distribution process


• Liaise with technical or support teams to ensure successful handoff of tasks between departments and that all tasks are accomplished on time and in concert with affiliated responsibilities

Requirements: 

• A bachelor's degree in psychology, social sciences, human resources, organizational development or related field


• Technical savvy and comfort using the Microsoft Office Suite (MS PowerPoint, MS Excel, MS Word, MS Access)


• Adobe InDesign knowledge is a plus but not required


• A willingness to learn Towers Perrin-ISR proprietary technology


• Fluency/proficiency in a Spanish and English is a requirement. 


• Prior organizational development, organizational change or survey experience is a plus

 Towers Perrin-ISR offers:

• A highly stimulating, intellectually rich work environment.


• Cross-cultural and international experience.


• The chance to join a dynamic, collegial and growing global firm, known and respected for its leadership in human capital issues.


• Comprehensive benefits/compensation package.