Lotus Notes & Exchange System Administrator ACS Business Process Solutions de México 13 ago

ACS, a global FORTUNE 500 company with 62,000 people supporting client operations reaching more than 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients.

REPESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES*

Analyzes, modifies and/or designs computer programs across mainframe, midrange, client server and desktop platforms, to ensure user requirements/program objectives are met.

Develops documentation including the use of flowcharts, project specifications, diagrams to translate user requirements into programming language; develops/modifies illustrations of program sequences necessary to meet user requirements.

Analyzes new and existing vendor software; provides installation, maintenance and customization of vendor software as required.

Develops and recommends alternative programming approaches to realize desired specifications and/or enhancements based on user requirements. Performs feasibility studies, life cycle analysis and/or cost/benefit studies.

Consults with end user to identify current operations procedures and clarify program objectives.

Monitors computer program performance to detect errors; applies testing procedures/methodologies (e.g., diagnostic software) and provides interpretation of data.

Provides input during client strategic planning (as required) as part of technical expertise.

May provide guidance to and assist in the training of less experienced staff; provides hardware/software training as required.

Maintains industry/technical knowledge base and facilitates/maintains industry relationships.







Education and Typical Years of Experience:A Bachelor's degree in a related technical field or equivalent work experience. Specific Requirements:>Review daily log files and take action to resolve issues
>Provide daily support to Level 1, 2 and 3 to resolve client issues
>Research Enhancement tools that apply to a Domino infrastructure, Lotus Notes Client and Exchange
>Wireless and mobile device support (Blackberry & PocketPC)
>Address Notes & Exchange Security Issues
>Develop minor Notes & Exchange applications
>Support a range of Developed Notes Applications
>Familiarity with Lotus Collaboration Tools, Sametime, Quickplace,

Domino, infrastructure, Wireless, Security, Lotus Collaboration, Sametime, Quickplace, Domino.doc, HP Unix & Sun Unix, OEM, Exchange, Blackberry and PocketPC (Intellisync)

Please send your resume to gustavo.medrano@acs-inc.com