Desktop Support Technician ACS Business Process Solutions de México 13 ago

País/Ciudad:
México, Nuevo León
Área:
Tecnología de la Inf.
Tipo de puesto:
Tiempo Completo
Sexo:
Indistinto
Vacantes:
1
Salario:
No Especificado
Descripción del aviso de empleo:
ACS, a global FORTUNE 500 company with 62,000 people supporting client
operations reaching more than 100 countries, provides business process
outsourcing and information technology solutions to world-class commercial and
government clients.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:

Fulfills work orders/service calls to install, maintains and/or repairs computer
equipment and peripherals, including, but not limited to the following:

Troubleshoots hardware, software, and/or network operating problems. Uses basic
and specialized test equipment to diagnose and analyze difficulties.

May troubleshoot related communications problems; e.g., in a LAN environment,
applying a knowledge of wiring, standard cable connections and wire
closets/MAUs. Takes appropriate corrective action, interfacing with vendor,
carrier, client and ACS' staff as necessary.

Performs bench-level preventive hardware maintenance, replacement and repair (to
sub-assembly/ component level) of computer terminals, microprocessor components,
peripherals and associated/designated communications and information management
equipment.

Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or
relocates hardware/software at ACS or client site for regular or special
function use. Ensures upgrades are configured and installed on schedule. Uses
standard hand and power tools and technical manuals. May work with multiple
vendors, manufacturers, etc.

Maintains work order documentation, technical schematics and diagrams.

May assist in staffing service hotline and/or providing user/client training.

Education and Typical Years of Experience: Vocational, trade school, or military
technical training or an associate degree in electrical, electronics technology,
or equivalent work experience.

3-5 years progressively responsible experience, demonstrating familiarity with a
broad range of electronic equipment.

Please send your resume to mariana.martinez@acs-inc.com
Este aviso está cerrado. Ya no puedes enviar tu CV al mismo.
Empresa:
ACS Business Process Solutions de México
Industria:
Informática / Tecnología
Descripción de la empresa:
Servicios de Tecnología de Información

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