Facilities Support Manager Infosys Technologies Limited 14 may

We are only accepting English CVs...

Bilingual- must have an advanced knowledge in all aspects of both Spanish and English languages-reading, writing, and speaking!

Must be local to Monterrey

Relevant experience applies: Knowledge of facilities management operations preferably in the IT industry

Job Title

Executive - Facilities (Customer Service)

Function

To oversee Facilities support to internal and external customers in designated areas of responsibility

Reports to

Manager - Facilities

Immediate level of subordinates

Associate Facilities (Customer Service), Contract personnel

Objectives of the job

To ensure Facilities support to internal and external customers as per Service Level Agreements (SLA)

Principal duties and responsibilities

To set up Facilities infrastructure and allocate

space            

2) To deploy contractual personnel as per

requirement

3) To put in place the Facilities process

4) To supervise Facilities Associates (Customer

5) Service), landscaping, event management, pest control, VIP Catering and Banquets

6) To supervise the set up of and operationalise health club, leisure activities and guesthouses / staff hostels

7) To manage VIP visits

8) To initiate and co-ordinate the Purchase process

9) To supervise the housekeeping process

10) To co-ordinate emergency services

11) To anchor the Disaster Recovery / Business Continuity process in area of responsibility

12) Liaison with various bodies

13) To adopt and implement best practices

14) To adopt and implement environment friendly practices

15) To train Facilities personnel in customer service related activities

We are only accepting English CVs...