Cognos Report Writer ACS Business Process Solutions de México 13 ago

ACS, a global FORTUNE 500 company with 62,000 people supporting client operations reaching more than 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES*

Supervises, guides, trains, assists, and reviews the work of departmental staff across specified L&D area.

Ensures staff meets deadlines as they pertain to training material development, facilitation of training offerings and coordination of vendor training offerings.

Oversees the development and timely production of training materials including revisions to pre-existing resources to ensure client-training needs are met.

Prepares, reviews, and approves travel requirements, invoices, time reports and related department budget/billing documentation.

Interacts with staff and customers to research and resolve problems.

Responds to questions or requests for information from company management, project managers, or other internal staff on a regular basis.

Develops and assists with implementing internal procedures and provides solutions for improving departmental processes.

Completes additional projects as assigned.
Education and Typical Years of Experience:A Bachelor's degree in a related field or equivalent work experience.

Minimum of 3 years related experience, with demonstrated supervisory skills.

Demonstrated commitment to providing customer-focused, quality service.

Good oral and written communication skills.

Ability to use PC, calculator, and/or other office equipment.

Proficiency in using PC software, including word-processing and spreadsheets.

Possess detail-oriented approach to be applied to daily tasks. 

Specific Requirements:Bilingual english - spanish
Able to relocate

PLEASE SEND YOUR RESUME TO jessica.gomez@acs-inc.com