In November 2007, Hispanic Teleservices Corporation became a subsidiary of Teleperformance, which has the largest global footprint in the industry with:

• 281 contact centers, 75,000 work stations, 83,000 FTEs.

• presence in 45 countries & in over 66 languages and dialects, and

• servicing over 75 markets & 15 NearShore/OffShore locations.

Teleperformance is the most experienced and truly largest global contact center outsourcer in the world. Established in 1978, Teleperformance’s core business is full spectrum CRM/BPO contact center solutions. In addition to its unique global reach, Teleperformance is also noted for its flexibility and adaptability to specific client needs, just one of the many aspects that make it a natural match for HTC.

We currently have two operational facilities and one recruiting site in Monterrey, and one operational facility in Guadalajara, Mexico.
The company's headquarters are in Houston, Texas and its operations are based in Monterrey & Guadalajara

One of the distinguishing factors that sets HTC apart, is the quality of our personnel. The high level of education, training, and motivation are evident in HTC employees.

Our signature combination of the results-driven American work-ethic and the warm Hispanic human connection is evident throughout HTC's workforce, from the representative level up through top management. The majority of our personnel have lived or spent time in the US: working, studying, or visiting.

HTC believes in the importance of the small details that make a difference in the comfort of our agents. This includes investing in Hayworth brand workstations and Herman Miller chairs on the job, and in break areas where employees can really "disconnect" when they unplug from the phones and workstations. Having these chic, modern patios, courtyards, and cafeterias not only available, but designed with a certain "cool factor" is one of the characteristics of our facilities that set us apart from other companies.

Based on our biannual "Reality Space" work environment survey results, the following are just some of the reasons HTC is the employer of choice for more than 2,000 young bilingual professionals in Monterrey & Guadalajara today:

. Flexible schedules.
. Variable compensation for performance.
. Positive motivation & support, which include not only continual feedback, but also prizes, games and contests.

. Extensive opportunities for professional and personal growth & development.
. Effective training in products and applications.
. We develop skills in communication, interpersonal negotiation, sales, and leadership.
. Early experience in the world of businesses, and a clear vision of possibilities.

. A dynamic, young, professional, & fun work environment.
. A clear, transparent atmosphere which promotes accountability, integrity, and a strong work ethic.
. After-work activities (sports, HTC Philanthropy, public speaking clubs, seasonal committees & events).
. The ideal environment to use and polish your English; the international language of business.